Refund policy

Right of return

a) If the customer returns the purchased goods within 14 days in perfect, undamaged condition and in the original packaging, the full purchase price will be refunded. The cost of returning the goods shall be borne by the buyer. The indication of a reason for return is desired, but not mandatory. In case of credit card payment, the refund will be made by crediting the credit card. In case of prepayment, the refund will be made by bank transfer. In this case, either a payment slip must be enclosed with the return or clear information about the bank account to which the refund amount should be transferred.

b) Wafe will refund the sales value (excl. shipping costs and excl. any payment surcharge for credit card payments) in case of a return.